NDIS Plan Management

Rest assured with our expert team by your side, handling your interests, ensuring tasks are completed, and keeping you informed every step of the way. With our extensive understanding of the disability sector, local support networks, and the NDIS, you gain clarity and authority over your plan and funding.

Entrusting us as your plan manager is like having a personal accountant for your finances (except we're entirely funded by the NDIS). You retain complete control over your budgets while we manage your NDIS invoices and assist you in optimising your funds and expenditures.

Here’s what we can assure you:

Here’s what we can assure you:

- Reduced paperwork and worry: Accurate and timely processing of all NDIS invoices, secure record-keeping, and swift resolution of invoice issues.

- Expert team support: Years of experience and up-to-date knowledge of NDIS to help you maximise your funds effectively.

- Quick reimbursements: Get your out-of-pocket NDIS expenses back within a short amount of time.

- Spending support: Monthly overviews and spending alerts to ensure you utilise every penny of your NDIS funds for necessary supports.

- Enhanced oversight: Our client dashboard allows participants to access and oversee the changes and additions made by our team, ensuring transparency and control over their services.

- Proactive updates: We keep you informed about price guide updates both through direct communication and via our dashboard portal, helping you stay on top of changes and manage your funds effectively.

How to get plan management in your
NDIS plan

Plan management is categorised under Improved Life Choices in your NDIS plan. If it's not already included, you can easily request it from your Local Area Coordinator (LAC) or NDIA representative. If you already have it, you're all set to sign up with My Life My Care!

Ways We Can Support Your NDIS Plan:

  • Invoice Management

    We handle all your NDIS-related invoices, ensuring they are accurately processed and submitted on time. This includes invoices from service providers for supports covered by your plan.

  • Budgeting Assistance

    Our team assists you in creating and managing your budget within your NDIS plan. We help you understand your funding allocation and guide you on how to best utilise it to meet your support needs.

  • Provider Coordination

    We support you in selecting and engaging service providers that align with your preferences and goals. This includes researching and recommending suitable providers, negotiating service agreements, and ensuring services are delivered according to your plan.

  • Financial Reporting

    We provide regular financial reports, giving you a clear overview of your NDIS funding utilization. These reports help you track your spending and make informed decisions about your supports.

  • Navigating NDIS Processes

    Our team guides you through the various processes and requirements of the NDIS, such as plan reviews and updates. We ensure you understand your rights and entitlements under the scheme and assist you in advocating for any necessary changes to your plan.

  • Continuous Support

    We offer ongoing support and assistance throughout the duration of your NDIS plan. Whether you have questions, encounter challenges, or want to explore new support options, we are here to help every step of the way.

Explaining the different NDIS Fund Managing Types

  • NDIS Plan Manager (My Life My Care)

    An NDIS Plan Managed arrangement empowers participants to oversee their NDIS funding, with support from a Plan Manager who handles financial and administrative tasks. Additionally, you'll have your own dedicated bookkeeper or direct contact person overseeing your plan. Here's a breakdown:

    Role of a Plan Manager:

    Paying Providers: Direct payment to service providers.

    Processing Invoices: Managing and paying invoices on time.

    Financial Reporting: Providing financial statements to help participants track their budget.

    Flexibility and Choice: Participants can:

    Choose Providers: Access both NDIS-registered and non-registered providers.

    Control Over Supports: Make decisions about the supports they receive, according to their plan goals.

    Benefits

    Reduced Administrative Burden: Participants are relieved from managing day-to-day finances.

    Greater Access to Services: Freedom to choose from a wider range of service providers.

    Expert Guidance: Plan Managers offer advice on budgeting and maximising NDIS funds.

    Responsibilities: Participants need to:

    Select a Trustworthy Plan Manager: Choose someone who aligns with their needs.

    Stay Engaged: Maintain active involvement in decision-making and communication with their Plan Manager.

    Challenges: The main challenge is selecting a competent Plan Manager who fits the participant’s needs and ensuring they manage funds appropriately.

    Plan Managed plans offer a convenient way to access more services and ease the management of NDIS funds, but still require participant involvement to align services with their goals.

  • NDIA Plan (Agency Managed)

    An NDIA Managed plan, or Agency Managed, is a method where the National Disability Insurance Agency (NDIA) manages all financial aspects of an NDIS participant's funding. Here's an overview:

    Paying Providers: The NDIA directly pays service providers.

    Processing Invoices: The NDIA handles all invoice processing.

    Budget Tracking: Regular financial statements are provided to track fund usage.

    Provider Restrictions: Participants are limited to NDIS-registered service providers, ensuring compliance with quality and safety standards.

    Benefits:

    Simplified Management: Eliminates the administrative burden for participants.

    Assurance of Provider Quality: Ensures services meet NDIS standards.

    Ease of Use: Ideal for those who prefer not handling financial matters.

    Responsibilities

    Use of Registered Providers: Only NDIS-registered providers can be used.

    Effective Plan Utilisation: Participants should ensure their funds are used appropriately within their plan's goals.

    Challenges:

    Limited Flexibility: Restricts choice to registered providers only.

    Dependence on NDIA Processes: Subject to the agency’s administrative efficiency.

    Ideal Candidates: Suitable for those who prefer not managing finances or are new to NDIS and find the system complex.

    An NDIA Managed plan is a straightforward choice for participants looking for a hands-off approach in managing their NDIS funds, prioritising ease and assurance over flexibility.

  • NDIS Self-Managed Plan

    An NDIS self-managed plan allows participants to take full control of their funding from the NDIS, offering flexibility and independence. Here’s an overview as to how it works and what to expect:

    Control and Flexibility: Participants manage their NDIS funds, choosing how to allocate their budget to meet their personal goals. They can select from a wide range of services, including non-NDIS registered providers, giving them the freedom to tailor their supports.

    Responsibilities:

    Financial Management: Participants handle budgeting, payments to providers, and claims for reimbursements.

    Record Keeping: Accurate records and receipts must be maintained for auditing purposes.

    Administrative Tasks: This includes setting up service agreements with providers and managing service delivery.

    Support: To assist with the complexities of self-management, participants can access:

    Educational Resources: Workshops and information sessions provided by community groups and the NDIA.

    Professional Services:
    Participants can allocate funds for services like bookkeeping or financial advice to aid in managing their plan.

    Benefits:

    The key benefits include personalised care, empowerment through direct involvement in decision-making, and potentially more cost-effective service arrangements.

    Challenges:

    The main challenges are the time commitment and the need for a thorough understanding of NDIS procedures and regulations.

    Self-managed plans provide significant autonomy and personalisation of care but require active engagement and management of the plan's responsibilities.

Your Plan Management Options

Understanding the fund types for managing your NDIS plan: Do you recall your NDIS planning meeting when your LAC or NDIS representative asked how you'd like your plan managed?
Each component of your NDIS plan can be managed differently. See the following for more information:

NDIS Budget Names

Core Supports

Plan Outcomes:
Daily Living, Social & Community Participation

Support Category: Level 1
Assistance with Daily Life - Transport - Consumables - Assistance with Social & Community Participation

Capital Supports

Plan Outcomes:
Daily Living, Home

Support Category: Level 2
Assistive Technology - Home Modifications and
Specialised Disability Accommodation

Capacity Building

Plan Outcomes:
Choice & Control, Home, Social & Community Participation, Work, Relationships, Health & Wellbeing, Lifelong Learning, Daily Living

Support Category: Level 3
Support Coordination - Improved Living - Increased Social & Community Participation - Finding & Keeping a Job - Improved Relationships - Improved Health & Wellbeing - Improved Learning - Improved Life Choices
- Improved Daily Living Skills

To access an NDIS plan example, please click the button below. This will offer a clearer understanding of the expected information and details included in a plan.

Did you know?
As of June 2023, plan management usage among NDIS participants has grown from 49% to 60% over the past two years.

Why Choose My Life My Care

Accessible Contact

My Life My Care provides accessible NDIS support via phone, in-person, and online, ensuring continuous assistance throughout your journey. These flexible options are designed to remove barriers, personalise assistance, and set a new standard for NDIS services, empowering you to navigate your NDIS plan with ease and confidence.

Qualified & Friendly Team

Our dedicated team of qualified Support Coordinators and Specialists are ready to help you achieve your goals. With extensive experience and diverse expertise, we prioritise your needs and provide personalised support, outstanding communication, and attentive client service, ensuring you receive the care you deserve.

Plan Oversight and Care

We monitor service performance while nurturing participant resilience within their network and community. Our dedication to care extends to implementing high-level safeguarding measures to ensure participant safety. We strive to empower individuals, offering customised assistance and fostering a sense of security and confidence throughout their journey.

"Disability is not a hindrance; it's an opportunity to showcase the incredible strength and resilience of the human spirit."

– Unknown

Contact us

Reach out to us today for any questions and personalised NDIS plan management support

  • “Thank you to Nicole (Support Coordinator) from My Life My Care.

    Nicole, has been amazing. Her help has made my NDIS journey very smooth. She helps make sure that every decision fits with my needs and goals.

    I really appreciate her help and support. I am truly grateful for Nicole in being apart of understanding my plan, and I’m very grateful to have her by my side.

    Thank you, Nicole, for your support is helping me achieve my goals.”

    - C. Hewatt

  • “I'm really thankful to the My Life My Care team for looking after my sister so well.

    They've been proactive in finding information to help with our questions, showing real dedication to providing great support. Their friendly approach has made a big difference, and I'd highly recommend them to anyone needing assistance.”

    - S. Maloney

  • "I am extremely grateful for the support provided by My Life My Care Support Coordinator, Douris.

    She has kept me updated every step of the way, demonstrating a high level of dedication to helping me achieve my mobility goals.

    Douris has been friendly and approachable, making her a pleasure to work with. Thank you, Douris, for your support and commitment to my well-being."

    - M. Kaur

  • "I cannot thank My Life My Care Support Coordinator, Jacinta, enough for her incredible support and knowledge. She genuinely cares about my life and my goals, and it's evident in the work she puts in.

    Jacinta's support and guidance have been invaluable, and I am extremely grateful to have her by my side on this journey. Thank you, Jacinta, for your dedication.”

    - V. Nadeem

  • “Thank you to Douris, my Support Coordinator, for her support and understanding.

    Douris is not just approachable but also has an understanding of my requirements. Her composed nature during stressful situations and her skill in managing my disability have been noticed and appreciated.

    During anxious moments, Douris has provided me with support by addressing my concerns and taking necessary actions. Working with her has been great, and I'm sincerely appreciative of her commitment and expertise.”

    - O. Jashore

  • "I just want to take a moment to thank Jacinta, our Support Coordinator from My Life My Care, for all her amazing help.

    Jacinta has been incredible in keeping my brother updated every step of the way. Her dedication to helping him achieve his goals is truly remarkable. What's even better is that Jacinta has taken the time to explain some of the NDIS processes to both him and I, which has been incredibly helpful.

    We're so grateful for Jacinta's commitment and expertise. It's been a pleasure working with her, and we're truly thankful for all her invaluable support throughout my brother's NDIS journey."

    - L. Yost