NDIS Support Coordination

If you have an NDIS plan that includes Coordination of Supports, My Life My Care is here to provide the assistance you need today.

Navigating the NDIS can be overwhelming, but our team of experienced Support Coordinators and Specialist Support Coordinators are dedicated to making the process smoother for you.

We support you in choosing how your services are delivered and who delivers them. Our team of professionals will help you find the most suitable providers, set up your services, and assist in budgeting for each type of support.

Our knowledgeable Support Coordinators at My Life My Care will work with you, your family, and your representatives to identify available services, empowering you to make well-informed decisions. They can also help explain the budget allocations within your plan, detailing the NDIS categories you might recognise, and providing examples of what each category includes, please see our example below for more information.

The 3 Levels of Support We Offer

  • Level 1: Support Connection

    This level provides essential assistance to participants in understanding and navigating the complexities of the NDIS system effectively.

    It aims to empower individuals by clarifying eligibility criteria, planning procedures, and the array of available supports.

    Support coordinators collaborate closely with participants to discern their unique needs, goals, and aspirations, adapting support accordingly. Additionally, they facilitate access to a diverse range of community services, spanning healthcare, education, employment, social engagement, housing support, and more.

    Through this process, coordinators equip participants with the necessary skills and resources to gradually self-manage their supports and navigate the NDIS independently.

    By fostering self-advocacy and informed decision-making, Support Connection lays a solid groundwork for participants to not only access services but also actively pursue their aspirations for greater independence and inclusion within their communities.

  • Level 2: Coordination of Supports

    Coordination of Supports at Level 2 is all about being hands-on in making sure everything in your NDIS plan comes together smoothly. It's like having a trusted guide by your side as you navigate through the maze of services and supports. Our support coordinators work closely with you to understand your needs, preferences, and goals. They then roll up their sleeves to connect you with the right service providers, arrange appointments, and ensure that all the pieces fit together perfectly.

    But it's not just about setting things up; it's also about providing ongoing support. If there are any bumps along the way, your support coordinator is there to help iron them out. Whether it's advocating for you with service providers, adjusting your plan to better suit your evolving needs, or simply lending a listening ear, they're committed to making sure you feel supported every step of the way.

    At Level 2, the aim is to empower you to take control of your journey. It's about equipping you with the tools and knowledge you need to manage your supports independently and confidently. Ultimately, it's about helping you live your life on your own terms, with the right support network in place to help you thrive.

  • Level 3: Specialist Support Coordination

    Specialist Support Coordination is designed for participants facing more intricate challenges or situations within the NDIS framework. This level of support is specifically tailored to cater to individuals with complex needs, where standard coordination may not suffice.

    Specialist support coordinators possess extensive expertise in working with individuals requiring intensive or specialised support. They bring a deep understanding of the nuances and intricacies involved in managing complex situations, offering invaluable guidance and assistance every step of the way.

    In addition to implementing the participant's NDIS plan, they excel in crisis management, efficiently addressing and navigating unexpected emergencies to ensure immediate support.

    Moreover, specialist coordinators are adept at identifying and overcoming barriers to service delivery. They work tirelessly to navigate bureaucratic hurdles, advocate on behalf of the participant, and forge partnerships with service providers to ensure seamless access to essential supports.

    Ultimately, Specialist Support Coordination aims to provide participants with tailored support, empowering them to achieve their goals and lead fulfilling lives within their communities.

Our Specialists Coordination Services Include:

Support Coordination Levels 1, 2 & 3

Offering support coordination services customised to your needs and NDIS plan level.

Psychosocial Mentoring

We offer personalised mentoring to address psychosocial needs and enhance overall wellbeing.

Why Choose My Life My Care

Accessible Contact

My Life My Care provides accessible NDIS support via phone, in-person, and online, ensuring continuous assistance throughout your journey. These flexible options are designed to remove barriers, personalise assistance, and set a new standard for NDIS services, empowering you to navigate your NDIS plan with ease and confidence.

Qualified & Friendly Team

Our dedicated team of qualified Support Coordinators and Specialists are ready to help you achieve your goals. With extensive experience and diverse expertise, we prioritise your needs and provide personalised support, outstanding communication, and attentive client service, ensuring you receive the care you deserve.

Plan Oversight and Care

We monitor service performance while nurturing participant resilience within their network and community. Our dedication to care extends to implementing high-level safeguarding measures to ensure participant safety. We strive to empower individuals, offering customised assistance and fostering a sense of security and confidence throughout their journey.

Ways We Can Support Your NDIS Plan:

  • Informative Guidance

    We inform you about the various possibilities available with your NDIS funds.

  • Empowerment in Choice

    We help you fully exercise choice and control over your NDIS plan.

  • Provider Selection

    Selecting the best NDIS providers tailored to your goals and location.

  • Efficient Implementation

    We adequately implement your NDIS plan to ensure seamless execution.

  • Enhanced Capacity Management

    We empower you to manage your own supports, boosting your independence.

  • Community Connection

    We facilitate opportunities for you to explore and connect with your community and support networks.

“Even though you have a disability, that does not make you disabled [in other ways]. It gives you insight. It gives you knowledge. It gives you something that someone without that will never learn.”

– RJ mitte

Contact us

Contact us today for personalised NDIS support. Our team offers customised services for all NDIS plan levels, including provider selection and specialised assistance. We're here to help you navigate your journey towards independence and fulfilment.

  • “Thank you to Nicole (Support Coordinator) from My Life My Care.

    Nicole, has been amazing. Her help has made my NDIS journey very smooth. She helps make sure that every decision fits with my needs and goals.

    I really appreciate her help and support. I am truly grateful for Nicole in being apart of understanding my plan, and I’m very grateful to have her by my side.

    Thank you, Nicole, for your support is helping me achieve my goals.”

    - C. Hewatt

  • I'm really thankful to the My Life My Care team for looking after my sister so well.

    They've been proactive in finding information to help with our questions, showing real dedication to providing great support. Their friendly approach has made a big difference, and I'd highly recommend them to anyone needing assistance.

    - S. Maloney

  • "I am extremely grateful for the support provided by My Life My Care Support Coordinator, Douris.

    She has kept me updated every step of the way, demonstrating a high level of dedication to helping me achieve my mobility goals.

    Douris has been friendly and approachable, making her a pleasure to work with. Thank you, Douris, for your support and commitment to my well-being."

    - M. Kaur

  • "I cannot thank My Life My Care Support Coordinator, Jacinta, enough for her incredible support and knowledge. She genuinely cares about my life and my goals, and it's evident in the work she puts in.

    Jacinta's support and guidance have been invaluable, and I am extremely grateful to have her by my side on this journey. Thank you, Jacinta, for your dedication.”

    - V. Nadeem

  • “Thank you to Douris, my Support Coordinator, for her support and understanding.

    Douris is not just approachable but also has an understanding of my requirements. Her composed nature during stressful situations and her skill in managing my disability have been noticed and appreciated.

    During anxious moments, Douris has provided me with support by addressing my concerns and taking necessary actions. Working with her has been great, and I'm sincerely appreciative of her commitment and expertise.”

    - O. Jashore

  • "I just want to take a moment to thank Jacinta, our Support Coordinator from My Life My Care, for all her amazing help.

    Jacinta has been incredible in keeping my brother updated every step of the way. Her dedication to helping him achieve his goals is truly remarkable. What's even better is that Jacinta has taken the time to explain some of the NDIS processes to both him and I, which has been incredibly helpful.

    We're so grateful for Jacinta's commitment and expertise. It's been a pleasure working with her, and we're truly thankful for all her invaluable support throughout my brother's NDIS journey."

    - L. Yost